Billing & Payments

Compare plans, switch billing options, manage subscriptions, and get support for payments, invoices, and Enterprise pricing.

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What plan should I choose?

Choose based on how many prompts you want to track, how much content you need, and how many brands you manage.

  • Starter (100 prompts): solo marketers and consultants tracking a smaller set of topics
  • Pro (300 prompts): growing teams that need more coverage
  • Agency (750 prompts): agencies and multi-brand teams running several campaigns
  • Enterprise: custom integrations, white-label or API access

Not sure? Most teams start on Starter and upgrade when they hit prompt limits, need collaboration or add brands. Compare all plans: https://wordflow.ai/pricing

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Is there a free trial?

Yes. Every paid plan starts with a 14-day free trial. It converts to a paid subscription automatically at the end of the trial unless you cancel first.

How do I upgrade my Wordflow plan?

To upgrade your plan, simply click the dropdown in the top right, go to Subscription Management, click on Change Plan, and select the plan you want to upgrade to. See all available Wordflow plans here: https://app.wordflow.ai/plans

What's included in the Free plan?

The Free plan tracks 25 prompts in ChatGPT each week, so you can see where your brand appears before you upgrade. Paid plans add more AI engines, more prompts, GEO Writer and the full content tools.

How do I cancel my subscription?

Click the dropdown in the top right, go to Subscription Management and select Cancel Subscription. Your subscription stays active until the end of the current billing cycle.

What's the difference between the Free Scan and the Free plan?

The Free Scan is a one-off report with no account needed. It checks ChatGPT, Perplexity and Google AI Overviews and emails you the results in about two minutes.

The Free plan is an account that tracks 25 prompts in ChatGPT every week, with results in your dashboard.

Run a Free Scan: https://wordflow.ai/free-scan

Can I downgrade my plan later?

Yes, you can. When you downgrade your plan, your current subscription remains active until the end of the current billing cycle and your new plan takes effect in the next billing cycle. All data and settings remain unchanged and accessible within the limits of your new plan.

What currency are prices in?

All plans are billed in US dollars (USD).

Should I choose annual or monthly billing?

Monthly billing gives you flexibility. It suits you if you're still testing Wordflow or running a short campaign.

Annual billing is paid upfront and saves 20% compared with paying monthly. Features and limits are the same either way, so choose flexibility (monthly) or better value (annual).

What is the Daily Tracking add-on?

The Daily Tracking add-on moves selected prompts from weekly to daily tracking, for a more detailed view of how AI answers change. It's available on Pro and Agency plans and costs $5 per prompt slot a month on monthly billing, or $4 on annual billing.

How do I switch from monthly to annual billing?

You can switch from monthly to annual billing in Subscription Management. Click your profile, go to Subscription Management, then select Annual and confirm.

If you have invoicing or procurement requirements, reach out to support and we’ll help you set it up.

Is there a discount for annual plans?

Yes, annual plans are billed upfront at a 20% discount compared to paying monthly.

How is my subscription charged?

Subscriptions are billed in advance on a monthly or annual cycle and renew automatically unless you cancel before renewal.

What payment methods are supported?

Most plans support credit/debit card payments through our payment processor. If you’re on an Enterprise arrangement, invoicing options may be available.

How do I update my billing details?

You can update your billing details from your Subscription Management page. Head to Profile, Subscription Management, then update your payment method or billing info there.

Any changes you make will apply to future charges and renewals.

Where can I find my invoices and receipts?

You can find your invoices and receipts in Subscription Management. Go to Profile, Subscription Management, then scroll down to Payment History to view past invoices and receipts.

If you don’t see any records, it usually means no payments have been made on the account yet.

Do you support purchase orders (POs)?

Yes. Wordflow supports purchase orders for Enterprise customers and teams working with formal procurement processes. You can submit your PO by email to our support team at support@wordflow.ai, and we will coordinate the setup with finance.

Can you provide a formal quote for procurement?

Yes. We can provide a formal quote that you can use for your internal procurement and approval workflows. This includes plan details, pricing, quantities, and legal terms as required.

Who should I contact for Enterprise pricing?

Please contact our sales and enterprise support team to discuss custom pricing, plan structure, and contract specifics.

You can reach out at support@wordflow.ai or via the contact form at: https://wordflow.ai/contact-us

Can Wordflow be onboarded through a procurement team?

Yes. Wordflow can be onboarded through standard procurement channels. We will work with your team to provide quotes, contracts, POs, invoices, and any compliance or security paperwork you need for onboarding.

What is your refund policy?

We don't offer prorated refunds for unused time, and annual subscriptions aren't refundable, except where required by law. You can cancel at any time and keep access until the end of your billing cycle. Full details: https://wordflow.ai/refund-policy

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