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Trust and Security
Wordflow protects your data with strong security, privacy controls, and reliable uptime aligned with global compliance standards.
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Who owns the data uploaded to Wordflow?
You retain ownership of all content, prompts, and data uploaded to your workspace. Wordflow processes this data only to provide the service, support users, and meet legal obligations.
Data ownership and processing roles are described in the Privacy Policy: https://wordflow.ai/privacy-policy
Is customer data used to train AI models?
No. Customer data is not used to train third-party AI models. AI processing is limited to delivering the requested functionality within your workspace. Details on data usage and third-party services are explained in the Privacy Policy: https://wordflow.ai/privacy-policy
How is customer data protected in transit and at rest?
Data transmitted to and from Wordflow is protected using TLS 1.3 encryption. Additional safeguards are applied to protect stored data and reduce the risk of unauthorised access. Security measures are described in the “Data Security and Compliance” section of the Privacy Policy: https://wordflow.ai/privacy-policy
Which privacy regulations are supported?
Wordflow aligns with key privacy frameworks such as GDPR, CCPA, PDPA, and the Australian Privacy Act. Jurisdiction-specific rights and obligations are explained in the Privacy Policy: https://wordflow.ai/privacy-policy
Does Wordflow support Data Processing Agreements (DPAs)?
Yes. Data Processing Agreements are available for enterprise customers and can be provided upon request during procurement or legal review. Please contact support@wordflow.ai or submit a request via https://wordflow.ai/contact-us
Can you provide security or compliance documentation for procurement?
Yes. Security summaries, compliance information, and policy documentation can be provided to support procurement or vendor assessments. Please refer to our Privacy Policy for more information: https://wordflow.ai/privacy-policy
Does Wordflow support enterprise procurement and security reviews?
Yes. Enterprise procurement workflows such as DPAs, security questionnaires, and compliance reviews are supported. To begin, contact support@wordflow.ai or submit a request via https://wordflow.ai/contact-us
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