AI Search Tracking
GEO Action Hub
Content Creation
Brand, Strategy & Governance
Collaboration & Support




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Frequently asked questions
Got questions about the Wordflow Pricing? We’ve answered the most common ones so you can get started with confidence.
Choose based on how many prompts you want to track, how many AI engines you need, and how many brands you manage.
- Starter (100 prompts, up to 6 engines): solo marketers and consultants tracking a smaller set of topics
- Pro (300 prompts, all 11 engines): growing teams that need more coverage
- Agency (750 prompts, all 11 engines): agencies and multi-brand teams running several campaigns
- Enterprise: custom integrations, white-label or API access
Not sure? Start on Starter and upgrade when you hit prompt limits, need more AI engines or add brands. Compare all plans: https://wordflow.ai/pricing
Yes. Starter, Pro and Agency all start with a 14-day free trial. You add your payment details after onboarding but aren't charged until the trial ends. We'll email you 7 days before your trial ends. Cancel before then and you pay nothing; otherwise your plan starts automatically. There's one trial per account.
Go to Plans and click Upgrade on the plan you want. It starts straight away, you only pay the difference for the rest of your billing period, and your campaigns pick up the extra engines and prompt allowance from the next run.
No. We've replaced the Free plan with a 14-day free trial on every plan, so you can test the full product rather than a cut-down version. Sign up, complete onboarding and add your payment details to start. You won't be charged until the 14 days are up.
Go to Subscription Management and click Cancel subscription. You keep access until the end of your billing period.
After that, your campaigns stop tracking. We keep your data so you can pick up where you left off by choosing a plan again. To have it permanently deleted, email support@wordflow.ai.
Prompt Scanner asks AI engines one buyer question and shows which brands they name, recommend and cite, in a minute or two. Use it to test a question before you track it.
Starter includes 10 scans a month on 6 engines; Pro gets 25 and Agency 50, on all 11 engines.
Your campaigns stop tracking, and we keep your history, insights and Action Hub so you can pick up where you left off. Choose a plan and tracking starts again from the next run. If you'd rather we permanently delete your data, email support@wordflow.ai.
Yes. Downgrades take effect at the end of your current billing period, and you keep your current features until then.
If your campaigns track more prompts than the new plan allows, the extra campaigns are paused (not deleted) until you remove some prompts. If you have more Brand Profiles than the new plan allows, you'll need to remove the extras first. Moving from Pro or Agency to Starter limits tracking to 6 engines from the next run; results you've already collected stay.
The MCP connector links your Wordflow data to your AI assistant, so you can ask about your AI search visibility and act on it in plain English.
It works with Claude today and is included on every plan. Using ChatGPT, Gemini, DeepSeek or another assistant? Talk to us about a connector.
All plans are billed in US dollars (USD).
Monthly billing gives you flexibility. It suits you if you're still testing Wordflow or running a short campaign.
Annual billing is paid upfront and saves 20% compared with paying monthly. Features and limits are the same either way, so choose flexibility (monthly) or better value (annual).
No GST is added. Wordflow isn't currently registered for GST, and prices are in US dollars. If that changes, we'll let you know before it appears on your invoice.
Go to Plans, switch the toggle to Annual and choose your current plan. Annual billing is paid upfront and saves 20%. If you need an invoice or purchase order, contact support@wordflow.ai.
Yes, annual plans are billed upfront at a 20% discount compared to paying monthly.
Subscriptions are billed in advance on a monthly or annual cycle and renew automatically unless you cancel before renewal.
All plans are paid by credit or debit card through Stripe, which you add when you start your free trial. Enterprise plans can pay by invoice.
You can update your billing details from your Subscription Management page. Head to Profile, Subscription Management, then update your payment method or billing info there.
Any changes you make will apply to future charges and renewals.
You can find your invoices and receipts in Subscription Management. Go to Profile, Subscription Management, then scroll down to Billing History to view past invoices and receipts. You can download each invoice from the list.
If you don’t see any records, it usually means no payments have been made on the account yet.
Yes. Wordflow supports purchase orders for Enterprise customers and teams working with formal procurement processes. You can submit your PO by email to our support team at support@wordflow.ai, and we will coordinate the setup with finance.
Yes. We can provide a formal quote that you can use for your internal procurement and approval workflows. This includes plan details, pricing, quantities, and legal terms as required.
Please contact our sales and enterprise support team to discuss custom pricing, plan structure, and contract specifics.
You can reach out at support@wordflow.ai or via the contact form at: https://wordflow.ai/contact-us
Yes. Wordflow can be onboarded through standard procurement channels. We will work with your team to provide quotes, contracts, POs, invoices, and any compliance or security paperwork you need for onboarding.
We don't offer prorated refunds for unused time, and annual subscriptions aren't refundable, except where the law requires it or our Refund Policy says otherwise (for example, billing errors). You can cancel at any time and keep access until the end of your billing cycle. Full details: https://wordflow.ai/legals/refund-policy
Have more questions?
Email us anytime at support@wordflow.ai – Our team will be happy to help.
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